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The Role of ICTs in the Development of Sustainable Livelihoods:

A set of Tables

by Simon Batchelor and Nigel Scott[1]

Version 2 2001

Dr Andrew Barnett developed (and is continuing to develop) a set of tables to relate the sustainable livelihood framework to the cross-sectoral subject of energy.  Energy is a neglected element of the livelihood framework and the construction of a fairly simplistic set of tables was intended to be a discussion starter and a prompt to include energy in livelihoods planning.  It struck a cord with engineers who find it difficult to relate to the sociological thinking of the framework.

 This documents takes Andrew’s basic idea of a set of tables, and attempts to make a first draft for Information and Communication Technologies.  Again this is a subject that is not a sector in its own right and cuts across many development themes.  New opportunities are available in asset development in education, health, agriculture, organisational development, community capacity building, etc.   At the same time, there is considerable discussion of the digital divide.  ICT specialists (enthusiasts) are claiming that it is vital to bridge the digital divide and are intiating specific ICT projects that focus on the clients who are the very poor.  These ICT specialists tend to be technologists and there is the possibility that ICT projects or programmes will be implemented without due regard to the lessons learned that has resulted in the livelihood framework. 

 This documents is to couple the practicalities of ICT work with the framework  to make it easier for ICT specialists to discuss their programmes with social advisers, and to assist the project planning to take adequate account of all the factors revealed in the livelihood framework.

 The Sustainable Livelihood Framework – “the diagram”

Sustainable Livelihoods Guidance Sheets, Dfid, 2000.

A flash view of the Livelihoods model

Please be aware that this is 500K

 

Table 1: Linkages between livelihood assets and ICTs

 

“The livelihoods approach is concerned first and foremost with people. It seeks to gain an accurate and realistic understanding of people’s strengths (assets or capital endowments) and how they endeavour to convert these into positive livelihood outcomes. The approach is founded on a belief that people require a range of assets to achieve positive livelihood outcomes; no single category of assets on its own is sufficient to yield all the many and varied livelihood outcomes that people seek”. Sustainable Livelihoods Guidance Sheets, Dfid, 2000.

 

 

Capital Asset

 

 

Link with energy intervention/improvement

Examples from Case Studies

1. Natural Capital

 

(natural resource stocks from which resource flows useful for livelihoods are derived)

 

1.                  GSM positioning can assist accurate mapping.

2.                  Satellite images and aerial photography can be stored and communicated through ICTs, leading to more accurate monitoring of natural resource changes and changes in land use.

3.                  Global communication offers increased ease of opportunity for advocacy.  Global campaigns can be started by community groups in remote areas by use of global ICTs (satellite, internet, mobile phones, video)

4.                  Similarly Mobile and internet technology lessens the centralised control of communications and co-ordination of civil protest.

 

1.                  MIGIS

2.                  MIGIS, Kuminfo

3.                  Revistazo, Global Voices

4.                  Revistazo

2. Social Capital

 

(social resources on which people draw in pursuit of livelihoods i.e. relationships, membership of networks)

 

1.                  Global and national communications allow migrant workers to remain in touch with families and remit finances.

2.                  Community groups have access to both e-governance and related information.

3.                  Community groups and individuals have access to international advocates whether civil society or commercial.

4.                  Increase opportunities for national and global economic activities 

5.                  Advice for life events – Telecentres and other public of semi public for a offer opportunities for getting advice and information re life events

6.                  Linkages in education between teachers and pupils across continents

 

1.                  Digital Village

2.                  Gynadoot, Manage

3.                  Global Voices

4.                  Food Indiashop

5.                  Digital Village, UDS, Gyandoot, Manage, Cardin

6.                  Not in case studies but available in examples of Birmingham schools linkages and british councils schemes

3. Human Capital

 

(skills, knowledge, ability to work, good health which enable people to pursue different livelihood strategies)

 

1.                  Distance learning through specialist broadcasts (satellite and internet), capacity building at community, government and organisational levels.

2.                  Combining traditional media with new ICTs to enhance livelihoods

3.                  Schools – learning through and with ICTs

4.                  Health advice – connecting rural centres

5.                  Capture and retention of indigenous knowledge

6.                  New working skills – learning specific computer based skills, but also operating phones shops, etc

 

1.                  CARDIN, UDS, Manage, Gyandoot

2.                  Manage, Gyandoot, UDS

3.                  Gyandoot, Manage,

4.                  Manage, Gyandoot, UDS

5.                  MIGIS, Kuminfo, ACISAM,

6.                  Gyandoot, Manage, UDS,

4. Physical Capital

 

(basic infrastructure for the supply of energy, shelter, water, transport and communications, production equipment)

 

1.                  Access to information and communication technology 

2.                  Knowledge of basic rights to infrastructure and therefore enhanced ability to lobby utility providers.

3.                  Reduction of transport needs through the use of ICTs – eg market data

4.                  Access to improved production equipment through more extensive researching of products (through ICTs).

1.                  Manage, Gyandoot,  UDS, Deniva,

2.                  Revistazo

3.                  Manage, Gyandoot, UDS, Deniva, CARDIN

4.                  Manage, Gyandoot, UDS

5. Financial Capital

 

(financial resources available which provide livelihood options e.g. savings, credit, remittances, pensions).

 

1.                  The increases in profit margins that result from increased access to improved information – eg ability to sell at best market prices, ability to sell beyond local market.

2.                  Possible increased access to financial services

3.                  Increased remittances from migrant workers

1.                  Gyandoot, Manage

2.                  Gyandoot

3.                  Digital Village

 

Table 2:  Linkages between Vulnerability Context and ICTs

 “The Vulnerability Context frames the external environment in which people exist. People’s livelihoods and the wider availability of assets are fundamentally affected by critical trends as well as by shocks and seasonality – over which they have limited or no control.

The box below provides examples (this is not a complete list):

 

Trends

Shocks

Seasonality

• Population trends

• Human health shocks

• Of prices

• Resource trends (including conflict)

• Natural shocks

• Of production

• National/international economic trends

• Economic shocks

• Of health

• Trends in governance (including politics)

• Conflict

• Of employment opportunities

• Technological trends

• Crop/livestock health shocks

 

Sustainable Livelihoods Guidance Sheets, Dfid, 2000.

 

Vulnerability Context

ICT Link

 

1. Geography

 

 

1.      Climate prediction with associated early warning systems

2.      Volcano and earthquake monitoring

3.      GSM and resource mapping (satellite and aerial photography)

1.      CARDIN, MIGIS, KUMINFO

2.      CARDIN

3.      MIGIS, KUMINFO

2. Location

 

 

1.      Remoteness can be overcome

2.      Difficulties with operation and maintenance

1.      MIGIS, Grameen Phones

2.      MIGIS, DENIVA, UDS


3. Seasonality

 

 

1.      Weather patterns may affect radio and satellite links.

2.      Flooding may increase importance of ICTs, and may reduce effectiveness for turning requests for help into action.

1.      CARDIN, KUMINFO

2.      Gyandoot

4. Population density

 

1.      Public ICTs may be overwhelmed by demand?

1.      Gyandoot, Manage, Digital Village,

5. Trends in governance (including politics)

1.      Restructuring of the telecom sectors is largely a political process resulting in both threats and opportunities for poor people’s access to ICT services. 

1.      Gyandoot, Manage,

6.  Technological trends

1.      Massive technical change in recent years has altered people’s ideas of what is possible. Video and broadband offer even more opportunities

1.      GYandoot, Manage, ACISAM, Revistazo, CARDIN

7. Shocks

1.      Share price shocks in technology companies make users vulnerable to disappearance of supplier and maintenance contracts.

1.      All organisations whose equipment relies solely on supplier and maintenance contract for repairs.

 


 

Table 3: Linkages between structures, institutions, processes and energy

 

“Transforming Structures and Processes within the livelihoods framework are the institutions, organisations, policies and legislation that shape livelihoods. Their importance cannot be over-emphasised. They operate at all levels, from the household to the international arena, and in all spheres, from the most private to the most public. They effectively determine:

• access (to various types of capital, to livelihood strategies and to decision-making bodies and sources of influence);

• the terms of exchange between different types of capital; and

• returns (economic and otherwise) to any given livelihood strategy”.

 

“Structures in the framework are the hardware – the organisations, both private and public – that set and implement policy and legislation, deliver services, purchase, trade and perform all manner of other functions that affect livelihoods. They draw their legitimacy from the basic governance framework”.

 

“If structures can be thought of as hardware, processes can be thought of as software. They determine the way in which structures – and individuals – operate and interact. And like software, they are both crucial and complex: not only are there many types of processes operating at a variety of different levels, but there is also overlap and conflict between them. The box shows just some of the transforming processes of importance to livelihoods.

 

 

Policies

 

Legislation

 

Institutions

 

Culture

 

Power Relations

 

• Macro

• Sectoral

• Redistributive

• Regulatory

 

 

• International agreements

• Domestic

• Markets

• Institutions that regulate access to assets

• ‘Rules of game’ within structures

• Societal norms and beliefs

• Age

• Gender

• Caste

• Class

 

Sustainable Livelihoods Guidance Sheets, Dfid, 2000


Institution/Process

ICT Link

1. National government

 

o        Responsible for the regulation of Telecoms and often for the supply of major if not all services.

o        Responsible for much of the “enabling environment” required for efficient public and private sector development in the Telecom service industries.

o        The main source of subsidies of Telecom related services.

o        The main regulator determining the type of ownership and degree of competition at each part of the Telecom supply chain.

2.  Local government

 

 

o        Often responsible for public supply of ICT equipment – libraries, phone shops, schools.

o        Responsible also for basic infrastructure (electricity, roads, housing), which affects the availability, reliability and cost of ICT delivery.

o        Responsible for regulation and permits associated with small scale ICT retail businesses (eg phone shops, Telecentres, Internet cafes)

3. Community Level Institutions

o        Often crucially important in the mobilisation, organisation and development of schemes to introduce publically available ICTs (Telecentres, Libraries, Phone shops)

4. Firms

 

 

o        Providers of telecom services and, often in partnership with government, suppliers of ICT related infrastructure.

o        Small and micro firms are likely to be the main actors in the supply and use of improved ICT services that are used by poor people.

o        Larger firms willing to donate equipment in order to gain publicity and secure market hold.

5. Civil society

 

 

o        Can play important role in interventions to improve ICT services at the local level e.g. Telecentres for the poor, schools equipment.

o        Represent an important sources of technical and other information.

o        Sometimes restricted by funding, inclination or expertise to a limited range of technical options.

6. Laws

 

 

o        Regulate the provision of telecom services.

o        Regulate contract tender procedures for infrastructure construction

o        Determine the monopoly powers of the state and utilities in the supply of telecom services.

7. Gender relations

o        Determine how telecom assets and technologies are used.  The poverty impact of ICT related interventions will be largely determined by the end-use technologies that are adopted, and the gender impact will in turn will depend on the extent to which women are empowered to choose.

8. Other Power Relations

o        Village hierarchies, caste, belief systems play important roles in determining the “space” in which ICT services can be offered (access to information; the ‘rights’ to set up retail outlets, etc)

o        Religious beliefs might influence use of ICTs – young people not allowed to surf in unregulated environments.

 


Table 4. ICT related Livelihood Strategies

 

“The livelihoods approach seeks to promote choice, opportunity and diversity. …Livelihood strategies [is]  the overarching term used to denote the range and combination of activities and choices that people make/undertake in order to achieve their livelihood goals (including productive activities, investment strategies, reproductive choices, etc.)”

                                             Sustainable Livelihoods Guidance Sheets, Dfid, 2000

 

1. Gaining additional income by retailing ICT services

o        Phone shops

o        Telecentres

2.  Gaining access to improved ICT services at the household level

o        Mobile phones replacing delayed land lines

o        Improved education through television, radio and computers.

 

3.  Gaining access to improved ICT services, by increasing production efficiency

o        Improved information services result in increased productivity (eg through timeliness) which results in a greater ability to pay for improved ICT services.  Opportunities range from the lowest technologies, and the smallest scales upwards (agro-processing, small and micro enterprises etc).

4.  Grouping with others to obtain access to improved ICT services, for production, household consumption or for community services (health centres, schools, security lighting).

o        Community based activities enable labour to be converted into capital (eg through civil works) and capture the economies of scale.  Public Telecentres can become a repository of knowledge that enhances the whole community.

 

 

Table 5. Livelihood Outcomes

 

“Livelihood Outcomes are the achievements or outputs of Livelihood Strategies. Once again, the important idea associated with this component of the framework is that we, as outsiders, investigate, observe and listen, rather than jumping to quick conclusions or making hasty judgements about the exact nature of the outcomes that people pursue. In particular, we should not assume that people are entirely dedicated to maximising their income. Rather, we should recognise and seek to understand the richness of potential livelihood goals. This, in turn, will help us to understand people’s priorities, why they do what they do, and where the major constraints lie”.

Sustainable Livelihoods Guidance Sheets, Dfid, 2000.

 

1. More Income

o        Income from the sale of ICT services

o        Income from ICT related productivity gains

o        Income from remittances of migrant workers

o        Improved income from reduced transport

o        Improved income through timeliness of sales

2. Increased well-being

o        Reduced drudgery by replacing transport with “distant enquiries”

o        Increased education as a result of better schools

o        Better health from health services that have access to improved information and knowledge

o        Better health from health services through improved timeliness

o        Improved access to information through radio, television and other Information Technology.

o        Sense of inclusion in the “modern” world.

3. Reduced Vulnerability

o        Early warning for climate and geographical catastrophes

o        Access to wider social networks – stronger coping mechanisms

o        Access to advocacy networks and government

o         

4. Improved Food Security

o        Improved timeliness of purchases and sales

o        Wider access to production equipment

o        Improved knowledge for production and storage

5. More Sustainable Use of Natural Resources

o        Greater awareness of global issues

o        Access to advocacy networks and government

o         

 

[6. Improving the position of women]

o        Reduction of time consuming tasks (eg travel to markets)

o        More reliable remittances from migrant family members

o        Access to the outside world through radio and other information and communication technology (increased knowledge and social position)

o        Better and more timely health care both through knowledge and access to health workers.

 


[1] The following five tables are produced by Simon Batchelor and Nigel Scott and are based on a core idea for energy created by Andrew Barnett regarding the Sustainable Livelihoods Guidance Sheets provided by DFID,

 

 

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Last modified: May 18, 2004